Terms of Use
Effective date: Aug. 4, 2026
These Terms of Use (the “Terms”) establish the rules for using the videocut.kz website and related services (the “Service”) provided by ИП Королев (IE Korolev), IIN 780618050523 (the “Contractor”).
The Terms constitute a legally binding document between you (the “User”, “you”) and the Contractor. By accessing and using the Service, you confirm that you have read, understood and undertake to comply with these Terms, notwithstanding that they are concluded in electronic form and are not signed by you in handwriting.
If you accept the Terms on behalf of a legal entity or an individual entrepreneur, you confirm that you have authority to bind that person to these Terms. If you have no such authority or do not agree with the Terms, do not use the Service.
The Terms apply together with the Public Offer and the Privacy Policy. The commercial terms for the provision of services are set out in the Public Offer.
1. Account
1.1. The Service may be used by persons who have reached the age of 18. By registering, you confirm that you have reached this age and have the necessary legal capacity.
1.2. Access to the functions of the Service requires registration with a valid email address. You undertake to provide accurate data. Providing false contact details may result in the account being blocked.
1.3. You are responsible for the security of your account and for all actions performed using it. Keep your password safe and do not disclose it to third parties.
1.4. You undertake to notify the Contractor immediately of any unauthorised use of your account or any other security breach at videocut.kz@gmail.com.
1.5. The Contractor may, but is not obliged to, verify new accounts before granting access to the Service.
1.6. The Contractor may suspend, restrict or delete an account (in whole or in part) if it establishes a breach of these Terms. In the event of gross or repeated breaches, the Contractor may refuse re-registration and restrict access from the email address and IP address used.
1.7. You may delete your account at any time by sending a request to the Contractor. Deletion of the account does not terminate obligations that arose before its deletion.
2. Rules for using the Service
2.1. The Service may be used only for lawful purposes and within the limits of its functionality.
2.2. When using the Service, it is prohibited to:
- use the Service for unlawful purposes or induce other persons to commit unlawful acts;
- violate the legislation of the Republic of Kazakhstan, as well as the applicable rules of other states;
- upload materials to which you do not hold the rights, or otherwise infringe the intellectual property rights of the Contractor or of third parties;
- upload unlawful content, including:
- pornographic materials, as well as any materials of a sexual nature involving or depicting minors;
- materials of an extremist or terrorist nature, calls for terrorism, its propaganda or justification;
- materials inciting social, ethnic, clan, racial, class or religious discord;
- materials promoting violence, cruelty, suicide or the use of narcotic drugs and psychotropic substances;
- insulting, defamatory or discriminatory materials — on the grounds of sex, age, race, ethnicity, language, origin, religion, state of health or any other grounds;
- information constituting state secrets of the Republic of Kazakhstan, as well as personal data of third parties obtained without their consent;
- materials violating the legislation of the Republic of Kazakhstan on advertising, including advertising of gambling, narcotic drugs and other prohibited goods and services;
- provide false information about yourself or impersonate another person;
- upload or transmit malicious code or viruses, or otherwise affect the operability of the Service;
- send spam, carry out phishing or automated data collection (parsing, scanning) beyond ordinary use;
- circumvent or attempt to breach the protection measures of the Service, or obtain unauthorised access to its sections, to other users’ data or to its infrastructure;
- use another person’s account without the permission of its owner;
- circumvent age or other access restrictions applied to videos on the video hosting platform, including by submitting to the Service links to videos to which access is restricted by the rightsholder or by the video hosting platform;
- resell access to the Service or provide it to third parties without the written consent of the Contractor.
2.3. Requirements for the source video. The video is submitted to the Service as a link to the YouTube video hosting platform and must be available for viewing at that link without authorisation and without age restrictions. The video must be shot in horizontal format; the recommended resolution is Full HD or higher (including 4K). Finished clips are provided in vertical format at a resolution no higher than Full HD. The supported languages of speech are Kazakh, Russian, English, Uzbek, Kyrgyz, Turkish, Spanish, German, French, Arabic and Hindi; the current list is shown when placing an Order. Processing of videos in other languages is possible subject to prior agreement with the Contractor. Detailed requirements and the consequences of failure to comply with them are set out in section 5 of the Public Offer.
2.3.1. Subtitle styling. When placing an Order the user selects a styling template for the subtitles and the title, or creates their own using the Service. The Clips received may be re-assembled with different styling free of charge and as many times as needed — provided that the source video is available at the specified link at the time of the request. The procedure is set out in clause 5.27 of the Public Offer.
2.3.2. Editing of finished clips. The user edits a clip they have received themselves, using the Service: shortening its beginning and end, changing the title and the framing, and correcting recognition errors in the subtitles. The clip is re-assembled free of charge and as many times as needed, and no minutes are consumed. The Contractor does not provide manual editing or changes of taste. The procedure is set out in clause 5.28 of the Public Offer.
2.4. A breach of any of the above prohibitions constitutes grounds for the immediate termination of access to the Service without a refund for the period in which the breach was committed. Where pornographic, extremist or other unlawful content is uploaded, access is terminated without prior notice, and the processing minutes charged for such an Order are not refunded.
3. User content
3.1. By uploading content or submitting links to it, you confirm that you have the lawful right to do so and that you are not infringing the requirements of the law or the rights of third parties.
3.2. You grant the Contractor a limited, royalty-free licence to store, reproduce and transmit your content solely to the extent necessary for the provision of the service and for the period of its provision and of the storage of the result. The Contractor acquires no other rights to your content.
3.3. You bear sole responsibility for the content transmitted through the Service. The Contractor does not carry out prior moderation of content, except for actions necessary for the provision of the service.
3.4. The Contractor may delete content, refuse to process it or restrict access to the Service without prior notice in the cases provided for by the Public Offer: upon receipt of a complaint or of a notice of infringement of intellectual property rights, at the request of a state authority, or where the operability of the Service is threatened.
3.5. You undertake to compensate the Contractor for losses arising in connection with claims of third parties relating to your content.
4. Usage data
4.1. The Contractor collects depersonalised technical data on the operation of the Service and uses it to diagnose failures and to improve and develop the Service.
4.2. User content is not used by the Contractor to train its own machine learning models. Details are set out in section 9 of the Public Offer and in the Privacy Policy.
5. Intellectual property
5.1. The rights to the Service, its software code, design, databases, texts, graphic elements and trade designations belong to the Contractor or are used by it on a lawful basis.
5.2. You are granted a limited, revocable, non-transferable licence to use the Service for personal or commercial purposes within the limits of its functionality. These Terms do not entail the transfer to you of any rights to the intellectual property of the Contractor or of third parties.
5.3. The rights to the source videos and to the resulting clips remain yours, provided that you lawfully hold the source video.
6. Availability of the Service and backups
6.1. The Service is provided on an “as is” and “as available” basis. The Contractor does not guarantee uninterrupted, timely and error-free operation of the Service.
6.2. The Contractor may carry out scheduled maintenance, notifying users of prolonged interruptions, and may change the functionality of the Service.
6.3. The Contractor regularly creates backup copies of the Service data and takes reasonable measures to ensure their completeness. In the event of equipment failure or data loss, the Contractor restores the data from backup copies, seeking to minimise downtime. No guarantee of full restoration is given — save important results yourself.
7. Links to third-party resources
7.1. The Service may contain links to third-party websites and services. Such links do not imply endorsement, support or affiliation with those resources.
7.2. The Contractor does not control the content of third-party resources and bears no responsibility for their operation, their terms or the consequences of their use. You follow such links at your own risk; review the terms of the relevant resource yourself.
8. Limitation of liability
8.1. The Contractor bears no liability for losses arising from the use of, or the inability to use, the Service, including lost profit and other indirect losses.
8.2. The aggregate liability of the Contractor is limited to the cost of the services paid for, in the manner established by the Public Offer.
8.3. The limitations set out in this section apply to the extent permitted by the legislation of the Republic of Kazakhstan and do not extend to cases in which limitation of liability is not permitted, including in relations with consumers.
9. Assignment of rights
9.1. You may not transfer your rights and obligations under these Terms to third parties without the prior written consent of the Contractor. A transfer made in breach of this rule is invalid.
9.2. The Contractor may transfer its rights and obligations to a third party upon reorganisation or disposal of the business, having notified users.
10. Termination of access
10.1. The Contractor may restrict or terminate the access of a user who is in breach of these Terms, including without prior notice in the event of gross breaches.
10.2. In addition to cases of breach, the Contractor may decline to provide services further to a particular user and terminate that user’s access to the Service, having given the user at least 30 (thirty) calendar days’ notice, with a refund of the value of the unused balance of minutes. The grounds for and procedure of such withdrawal are established by clause 6.10 of the Public Offer.
10.3. Termination of access does not release the parties from the performance of obligations that arose before the moment of termination.
11. Amendments to the Terms
11.1. The Contractor may amend these Terms. A new version takes effect from the moment it is published on this page; the effective date is indicated at the beginning of the document. Users are notified of material changes by email.
11.2. Continued use of the Service after the changes take effect means your agreement with the new version.
12. Final provisions
12.1. If any provision of the Terms is found to be invalid or unenforceable, the remaining provisions retain full force.
12.2. The law of the Republic of Kazakhstan applies to these Terms. Disputes are resolved in the manner established by the Public Offer.
12.3. The Terms are published in the Russian, Kazakh and English languages. The Russian and Kazakh texts have equal legal force; the English version is a translation provided for the convenience of users. In the event of any discrepancy, the Kazakh text prevails.
13. Contacts
Please send questions, requests and complaints to videocut.kz@gmail.com. Company details are available on the Contacts & details page.